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Great service all round, from the initial enquiry to purchase to delivery everyone was extremely helpful, friendly and professional. I was a first time tank purchaser and every person I spoke with made the entire process very easy. I was also very happy with the price and the speed of the delivery. The delivery driver was also outstanding, ensuring my tank was placed in exactly the correct position. - 02/05/2021
great tank, easy selection process and pricing very good. just a small criticism, expecting one person to unload large tank(10000 litre) a bit strange. one might think slightly more expensive to cater for second staff member to unload. overall, driver was excellent and I assisted him to get the tank down a narrow driveway. great all round 5 stars - 28/04/2021
Rick expertly navigated his 20m truck and trailer to assist in getting the tank onto our property. Without his incredible driving skill we would have to have cut and removed fence sections. The tank arrived in perfect condition with all of the required parts and pump. Thanks again QTank for a great service. - 08/04/2021
QTank are a professional team from start to finish. I was able to speak to representatives about all the technical requirements and delivery procedures which adds up to great peace of mind. We ordered the white tank which matches colourbond “surfmist” perfectly. I would have no hesitation in recommending them 100%.
Shannon Macdonald, Dundowran Beach - 29/03/2021
Product service was good however pressed tap fitting leaks. After first fill which was a little while after delivery, tank leaked around upper tap brass fitting due to poor seal between brass fitting & polymer wall. It is only a slow leak that I eventually sealed with many layers of silicone but tanks shouldn't leak from new.
Edit: very good aftersales care/support. Thank you. - 29/03/2021
Great product at a reasonable price? Check.
Excellent communication, both from sales and the delivery driver? Check.
Delivered on the date that was promised? Check.
Pleasant driver who helps put the tank into position in the pouring rain? Champion.
What more could a customer want? - 23/03/2021
Ordered another small 5000lt squat tank to boost up the water storage for my 7 bay Man-Land to house the Chev’s, and it arrived on time, as described and with everything I ordered.
Great communication from the team through the ordering and confirmation stages. Would recommend and use them again for sure 🍻 - 23/02/2021
I don't know what the " Q " in Q tanks stands for ,but to me it means Quality. I have had tanks from a variety of suppliers in my life (78 yrs) and non have given the quality of service or supplied a product of the quality of Q Tanks .
Right down to the best quality of fittings for tap and out let . 10 out of 10 guys ! - 01/02/2021
From the minute I stepped into the office to the delivery the service is 5 stars. I was told that I would receive my tank before Christmas and it was delivered on time with regular updates on the progress. The tank is high quality with everything supplied. I can’t recommend Q Tanks enough. Thank you - 19/12/2020
Thank you Q tank for a good quality tank backed by some good old fashion quality service. From the sales dept to logistic support and finally the truck driver who delivered the tank, you were all great to deal with. I highly recommend buying a tank from QTank. We bought a 22500litre tank and pump.
Kin Kin Qld. - 17/12/2020
To the team at QTank, Thank you for your excellent service and product. We are very happy with the new tank and more importantly we are happy with the service we received. You produced and delivered to schedule and worked with our needs at a very affordable price. Thank you. - 17/12/2020
Many thanks to QTanks and delivery driver Toby for their professional and prompt service in delivering my new 22700lt tank to my rural property. Minimal waiting time and Toby was professional at delivery and insured the new tank was positioned and set correctly as part of the delivery service. I highly recommend QTanks if you are in the market for a new tank. - 16/12/2020
QTank are such a fantastic company to deal with, from the first phone call to getting your tank delivered it is a seamless and hassle free process. I now have 3 x 22700L tanks in the back yard. Two of them are 5 years old and the colour has not faded, all 3 look brand new. Absolute quality product! 👌
Peter C - 08/12/2020
I got these guys from a random search. They were just superb to deal with!!. Everything I asked for they did, delivery was on time. The driver called me a half an hour before arrival and the delivery went without a hitch!!. All I need now is rain to fill it!!.
Seriously, a lot of companies could take a lesson from these people. Just good old fashioned service!.
Burleigh Waters. - 02/12/2020
Placed an order for two 22500 Litre tanks about 6 weeks ago, the tanks were delivered yesterday and sited correctly by the delivery driver. Extremely happy with them. Many thanks to QTank for the professionalism through out this process of ordering, where we wanted the inlet, outlet and overflow as both tanks were different. Would highly recommend anyone wanting tanks to use this business - 24/11/2020
Our experience from first walking into the showroom at Brendale QLD to taking delivery of our Tank purchased (yesterday) was exceptional service.
The delivery was communicated from being notified the date to actual time of delivery than Graeme the driver/delivery man was very courteous and install to right position required. Also checked off to make sure we could see all parts had been delivered. Thank you to all the team at QTank for great service. Highly recommended. - 19/11/2020
Great service and delivered in full as advertised I purchase the 7500L package with all the goodies the best part was the girl on the phones said take about 3weeks which most would say next week just to get the sale, the delivery service was awesome I wasn't home but the driver helped my wife to move tank in to position which he did not have to as per their delivery instructions it was up to them if safe so much appreciated QTank. - 12/11/2020
The people at QTank are the best tradespeople we have ever dealt with. From the first contact to the tank delivery they are so professional. They always return phone calls. They always ring and keep in contact regarding delivery. We have had a couple of purchases from QTank now and each time they are excellent to deal with. Thankyou QTank. - 12/11/2020
Great service and delivered in full as advertised I purchase the 7500L package with all the goodies the best part was the girl on the phones said take about 3weeks which most would say next week just to get the sale, the delivery service was awesome I wasn't home but the driver helped my wife to move tank in to position which he did not have to as per their delivery instructions it was up to them if safe so much appreciated QTank. - 05/11/2020
It was great to find a company that was friendly and helpful. Murray was easy to talk to and nothing was a problem. Graham the man that delivered it was all so very good. He rang me before delivery and gave me a time and was spot on that time. So thank you QTank. I would recommend QTank to anybody. - 30/10/2020
I was extremely pleased with the my dealings with QTank from the initial reception through to the delivery. I purchased a 5000L round tank which was delivered 2 weeks after ordering. Other companies had quoted a 5 week waiting time. I had to make adjustments to my initial order and that wasn't an issue for them. There was good communication throughout and KEITH the delivery driver was on time. He was cheerful, friendly and helped me position the tank .
I WOULD HIGHLY RECOMMEND THIS COMPANY. WELL DONE TO ALL YOUR STAFF. - 29/10/2020
Our first tank purchase, and we were not disappointed. QTank had competitive pricing and all staff were friendly and helpful. The entire process ensured we were confident with the quality of our tank and purchase. I wouldn’t have no qualms in purchasing from QTank in the future. - 25/10/2020
QTank, thank you! From the easy navigation of your website, to the wonderful staff whom were very helpful and understanding at having to reschedule our delivery, the understanding and helpful driver, (Graeme) who was cheerful and obliging with the slightly tricky navigation of your tank into our desired location. A pleasure to do business with you. - 19/10/2020
I recently purchased a slimline 2500L smooth cream water tank. The deal included a Claytech C3 Jet Pump 400 watts. The experience from start to finish was exceptional. The sales staff were extremely helpful and provided all the information l required to make my decision of what to purchase. Delivery was easy and then the set up was so simple where there was no requirement to spend a lot of money on a plumber to do the install. The overall cost compared to other products was well below other companies. I have since recommend QTank to others, so thank you QTank. From a very satisfied customer. - 19/10/2020
Australian owned and Australian made is just the start of how good QTank is. Fantastic service, best advice and quality products for a good price. What more could you want? Apart from being delivered and put in a tight spot. We went over gardens and down stairs to get this tank on the pad. Thanks to the man who delivered it we did it with ease 😉 - 08/10/2020
We shopped around for our 3000L slimline and could not go past the package that Q Tank were offering - pump, cover, fittings, guage and.... delivery included! Tank is now installed, pump tested (super fast flow rate) and looks fantastic. Great sales and service from them. Will recommend to anyone. - 06/10/2020
Product service was good however pressed tap fitting leaks. After first fill which was a little while after delivery, tank leaked around upper tap brass fitting due to poor seal between brass fitting & polymer wall. It is only a slow leak that I eventually sealed with many layers of silicone but tanks shouldn't leak from new. - 19/09/2020
Qtank via the Tank Shop gave great service and the staff were courteous and helpful. The delivery up our twisted driveway was a first for the helpful driver. It was too tight for his truck so we hitched the tank pull rod to our car tow bar and pulled It up to its location. - 17/09/2020
Thus is our 4th Tank from Q Tank over the years . We've loved the quality and service we've received every time. Everything from the first contact through to the delivery was easy and spot on. Rick the Truck driver was friendly and brilliant at manoeuvring the Truck into our small driveway. 5 stars every time 😃 - 14/09/2020
I've purchased 2 tanks from QTank now (7,500L & 22,500L). Easy process, on time delivery and great after-service. We had a fault with one of the fittings and Qtank sorted it out promptly. Graham was a champ on delivery and craned our rural tank into position perfectly. Would definitely continue to use them in future. - 20/08/2020
Ordered a 10000lt tank with accessories. I must say, what an absolute pleasure of a company to deal with. It was all done over emails and there was never a hassle. I was kept up to date with everything going on.Tank arrived on time. Driver even called me prior to arriving to make sure it was ok to arrive.100% great company to deal with. - 19/08/2020
Well done QTank I ordered onLine and everything went great. Constant updates about the tank and kept on time to the day for when the tank was coming. The driver Toby was helpful too letting us know when he would be at our house and put it right where we wanted it. Thanks to all on excellent service. Would recommend to anyone Karen - 19/08/2020
I ordered 2 x5000 gall tanks about 6weeks ago . Actually came a bit earlier than I thought . The service from start to finish was excellent .When the tanks arrived the driver helped place them into position , not an easy task .I did a lot of research before committing to Q Tanks , The quality of the tanks are the reason I bought the tanks , dealing with the staff was a delight with no issues what so ever . Recommend these tanks to anyone Thank you for assistance - 19/08/2020
there was a minimum of fuss to order. lead times from order was surprisingly short. also did some shopping around and saved $1400 for purchase and delivery of 2 x 5000ltr slimline tanks compared with same capacity slimline steel tanks. was kept informed at every stage of the process. - 14/08/2020
The aftersales service from QTank is second to none. We had a tank that was several years old and rang with a question. We were put through to the Company Director who could not have been more helpful and sent us a tank gauge at no charge which resolved our question. The tank itself has been fantastic, we would certainly recommend QTank to everyone looking for a great quality, well priced tank with exceptional warranty and aftersales service. Thanks QTank - 19/07/2020
Our purchase of a 3000L slimeline tank was a hassle free process from start to finish. Their communication from all departments was great and we were kept informed all the way through. The delivery driver was very professional and placed the tank exactly where I wanted it without hesitation. We have 2 Q Tanks now and would not consider buying elsewhere. - 19/07/2020
Great experience from the first phone call through to delivery. We ordered a 30000 litre round and the driver Keith was able to get the 500 kg monster on to the pad with a minimum of fuss and a smile. Hats off to the QTank crew. This was our second tank order from QTank, , and we have just made a third order from them. - 19/07/2020
Bought a 10kl tank from QTanks. The customer service, deliver and post delivery service was the best I've experienced in a very long time.I love the option for position of the tap. The quality of the parts to install are excellent. The tank had no scraps or cuts and was in excellent condition. They even provided me with the quality assurance document from the tank molding!Deliver was two weeks. Got message 2 weeks in advance of the day, about 48hrs before deliver, I got another message. Then on the day I got phone call from driver 30minutes in advance. Tank looked bigger on the truck but it matched the specified dimensions and fitted perfectly. Driver was very helpful and pleasant.The sales rep was amazing too. He helped me buy from QTanks, answered all my questions via email and phone call, promptly too.This company came recommended to me and they exceeded all my expectations. I can only give QTanks my highest recommendations. - 19/07/2020
Very pleased with the 5000L tank we purchased from QTank. Visited their shop and was impressed by the help we received from Craig. From ordering to delivery the whole process was professionally handled. Graeme, the delivery driver, deserves special mention for his help in positioning our tank. A satisfied customer. - 19/07/2020
These people are amazing! Everything about the Q Tank experience was excellent. Right from the start when I rang and spoke to Murry to order my tank through til the end of delivery and placement. The website is easy to navigate, every thing from fittings to all sorts of Tanks and pumps. The customer service was friendly, and helpful and very experience in what they do. They let me know what day when my 22700 litre tank was coming ,and the truck driver Toby rang 1/2 hour before turning up.Toby was awesome. It wasn't any problem to him, to help me man handle the tank to put it in the right precision. I would have know doubt in my mine to recommending QTank and there team to any body that is looking to buy a water tank. Highly recommended.AAA - 19/06/2020
Wow, what an experience to do business with such a professional outfit as Q Tank. I've had Rota Moulding done in different parts of the world trying to get a certain quality that I thought didn't exist in Australia, only to find the best Rota Moulding company right at my doorstep. I can tell you that Q Tank is a company that many companies wanting products by Rota Moulding only dream about. I would not hesitate for one moment to recommend Toby, Matt, and their team to produce the best Rota Moulding for any product.Regards,Angelo SiokosCompany DirectorUltimate Docking Systems Pty Ltd. - 19/06/2020
From the moment we first made contact we have been delighted with the level of service we have received.As all businesses do we contacted several companies with a view to providing us a quote for a tank and it came down to the high level of service and time given to us on the phone that set you apart and secured our decision to go with Q Tanks.Recently we had a delivery. The driver deserves the highest commendation. He went out of his way from the moment he arrived to the moment he left the premises to assist us in any way possible.As a reflection of your company you couldn’t ask for any more. He made our job not only as easy as it could be but a pleasurable experience. - 19/06/2020
Great service from start to finish. Had my tank 7,500 litre tank delivered by Toby not Tanya as mentioned in a text I received from QTank, Toby had a good laugh about that. Toby then helped (did most of the work) and put my tank in position. The tank is of high quality and I am very please with it I cannot recommend QTank highly enough. Great work guys. - 19/06/2020
From the time we walked in the door at the showroom to the day our tank was delivered you could not ask for better service. Salesman not pushy but very informative about production of tank, advice on size we would require(advised a smaller and cheaper one than what we where looking at. Delivery date accurate. Contacted us prior to delivery with accurate instructions. Delivery driver arrived on time ringing prior to arrival. Very cheerful and delivery ran smoothly. Can recommend this company, value for money, and amazing team to deal with. Product quality excellent. - 11/06/2020
Amazing! Everything about the Q Tank experience was amazing. From the start when we were just looking for a new tank right through til the end when we took delivery. The website is easy to navigate and has plenty of information so you can research and buy with confidence. The customer service was friendly, helpful and not pushy. Was a service experience not a sales pitch. Communication was perfect and we knew what was happening each step of the way. Delivery was on time and the delivery driver was awesome. He made everything look so easy getting the huge 12,000 litre tank off the truck and into place on our challenging property. The tank itself is extremely well made and very good quality. We couldn’t be happier and wish we could buy 100 tanks just so we could repeat the experience! Thanks to everyone at Q Tanks. You provide products and service above and beyond other companies and it made our buying experience such a great one! Highly recommended! - 20/05/2020
I never got around to reviewing Qtank back when we installed our tank a few months ago, but it’s just hit me to do it now! We 100% couldn’t recommend Qtank enough. Angie was amazing to correspond with over email and organise everything! Delivery was quick, easy and on time! We really love our tank and when in the position to buy another, we will definitely be using you all again. Thank you!!! - 06/05/2020
I have just purchased three water tanks and Murray my sales rep was just awesome. Murray helped me work out what i needed and gave me a delivery date for the tanks. The tanks arrived on the specified delivery day no delays. i would highly recommend QTank there service was just awesome. - 19/04/2020
I don't often write reviews, but when I do it's because they are great. I got a 5000L Mid round polytank from Q Tank. And it all went very smoothly. Picked them initially because they are a Brisbane business (local tanks!) and they had one that was the biggest I could find that would fit using access under my house. It's a well made tank. The fittings it comes with are top quality. Delivery driver was a great bloke (moved from Dalby if you are able to thank him) who got it off the truck and helped me move it under the house where I installed it. BTW, recommend a crusher dust base too. It's full after recent rains and solid as. - 26/03/2020
Service and delivery 5 star! I was so impressed with our delivery driver. He was so professional, counted out all the parts and brought the biggest truck into a small space unloaded and got out without a scratch anywhere he even missed the hedge. I’m still in awe!!! Thank you all the tanks are in place and everything is prefect! - 19/02/2020
We purchased a 5000 litre slimline styled water tank & it was a very quick simple process. The staff are extremely knowledgeable & helpful. The truck delivery driver was amazing, he managed to place the tank exactly where we wanted. I have no hesitation in recommending this company. Fantastic all round service & product. - 19/11/2019
Difficult deliveries made daily but impossible ones may take a little longer!Already owning a trouble free Q Tank, when we wanted to collect more rainwater we consulted Q Tank first because it would involve a very difficult delivery. The 12000L 3M diameter tank had to be lifted 2.5M over a fence and rolled down a steeply sloping dirt track just under 1.5M wide. Should the tank roll off the track there was nothing to stop it bouncing down our land, over the bottom fence and damaging adjoining properties.Well QT's most experieced crane truck driver inspected the site and said it could be done safely and, with some heavy ropes, a long ali extension ladder and help from three colleagues, that's just what happened!Our bill was just the standard tank and delivery charge plus $33 for an extra driver.We are just so impressedBaron & Mayumi ThompsonCashmere 2/10/2019 - 19/11/2019
We have been organising a tank replacement for one of our clients and were using a different supplier for the work at our clients request. We were getting increasingly frustrated with the poor customer service and poor response time as we had to work to a schedule for the sale of the property. We advised our client that we were having difficulties with the supplier and we would recommend using QTank instead as we have used them before and they were great. Our Client agreed and QTank didn't disappoint. They were extremely prompt, professional and were well versed with knowledge on covenant law (which is why the tank was required prior to sale). Toby was amazing to deal with and had the tank in production the same day of our initial call. They also have the shortest lead time with the tank ready for delivery 11 days after the order was placed. QTank will be our go to recommendation first time everytime. Mick & Jo HOWZAT PLUMBING - 19/11/2019
My husband and I recently bought a 3000L slimline tank from QTank. We got outstanding service from all staff. We thought there was a problem with the overflow area and emailed the company with the details. Turned out there was no problem. They were very quick to respond. Ended up with.a phone call from the owner Toby and he came straight out to our house explained the area and the making of the tank and installed the overflow connection they supplied as part of the package.A very big thank you to Toby and his staff for outstanding service 110% plus service. We would highly recommend QTank to anyone. Thank you again. Very happy customers here. - 19/11/2019