Found QTank with a Google Search, filled out the enquiry form, and Immediately received an Email from Jessica, extremely helpful. I rang and spoke to Barney, extremely helpful. I put in the order and paid, I then had a phone call from Michelle, again extremely helpful. I got an Email informing me of the delivery date, and to finalise the positioning of the Outlet, Tap and Overflow 2 days prior to delivery. Rang and finalised those details to my, and QTanks satisfaction... Delivery day, Damon rings and tells me he is 15 minutes away, arriving on the dot! Very cheerful man was Damon, helped me withe positioning, explained the plumbing and where all the accessories were to GO..... I WILL thoroughly recommend QTanks for their total commitment to their product!