Underground Tank Installation Guide

Polite professional timely in service

The staff at Qtank were amazing from start to finish. They were exceptional in their customer service. We have bought all our tanks from them and will continue to do so. I highly recommend Qtank to meet your rainwater tank requirements.

Thanks Q Tank for providing my new 3000lt poly tank, from the initial contact with there sales staff, the website to choose the profile and colour and payment was easy. it was delivered to site in the time frame they advised, the delivery guys were great, it was a bit of a tight access, no problem. I would highly recommend Q Tank

Maddi is absolutely amazing! From start to finish, the entire experience was seamless and enjoyable. She’s professional, knowledgeable, and genuinely cares about delivering the best possible results. What really stood out was her attention to detail and how comfortable she made everything feel — you can tell she truly loves what she does

Great team to work with for my needs on a new build, and the tanks were well finished and look great a at in place.Cheers Qtank.

The team at Q Tank were really great to deal with. The tank was delivered on time and as per our specifications. The delivery driver was exceptional. He went above and beyond to help us get out tank on the pad. We can't speak highly enough of him. Great company to deal with and made local to us.

Great company to deal with from sales to delivery.

Excellent customer service and communication was great! Will 100% be using for all future plumbing projects

Great to deal with! No fuss, and good communication the whole process was easy as!

Purchased 4 water tanks last week Excellent service, excellent products, very helpful and friendly, good location, would recommend to anyone looking for water storage solutions

I needed a tank for a new shed at reasonably short notice before Xmas. Q-Tank made it happen with zero fuss! Great communication and flawless delivery.

Easy ordering. Great communication. Kept me up to date on delivery time. Ensured I was happy with placement of holes etc when finalising my order. Guy that delivered my tank was awesome. Highly recommend

Received our tank today. From start to finish this was a great experience. The delivery driver was a legend. Helped us get the tank down to the pad and showed us some tricks on how to rotate it to the correct position. Thanks very much. John

QTank make the selection easy and quick. From the time you discuss your needs with the very experienced team to the outstanding delivery it has been great. Damon the delivery driver was outstanding and nothing was too hard. I would highly recommend QTank to anyone looking for value and expertise.

Great price and service thanks guys

I cannot speak highly of the service provided and the quality of Q Tanks. Remotely ordered three tanks over the phone with a no problems approach from the sales team.Even the manager answers the phone. While waiting for delivery the production team kept me informed of the delivery dates. And for delivery to a difficult location, Damon is "The Man". Will be back for another 3 later in the year. Ian Eudlo QLD

We recently purchased a 19,000L tank, the sales staff were very helpful & Damen the delivery driver was awesome. Will be definately use them again of we end up getting another water tank.

We had a great experience with QTank - easy to order, good communication and prompt & helpful delivery. We are delighted with our new tank and highly recommend QTank to others.

Awesome to deal with from point of sale to delivery. Wide range of tanks, salesman could not have been more helpful and tank was delivering well before I expected. Delivery driver was great, negotiated my difficult driveway and placed tank exactly where I needed it. Highly recommended.

Very helpful and informative would highly recommended

Smooth and swift delivery. Excellent service from start to finish!

We found the staff at QTank a credit to the business. Right from the start and initial quote I found Barney to be extremely knowledgeable and he couldn't do enough for me. We ordered a 30000ltr tank and included a fire fighting outlet. This tank is about half a metre higher than the existing tank I was connecting to so it was put behind the Nd a wall. This tank is the largest produced by the company and just fit under the rail bridge into town which had a clearance of 4.6m. When the tank arrived I had a excavator on site to pick it up and move into position. The delivery driver was fantastic and had all the lifting gear to allow the transport of tank into position. The driver had a number of other deliveries that day but was extremely helpful and assisted with the movement into position. Overall I would place this company and its staff in my basket with best Australian businesses I have dealt with.

Qtank recently came out to inspect an issue with our tank, and although it turned out to be something else, they were incredibly thorough throughout the process. Special thanks to Matthew, who was friendly, prompt, and very professional. The team was extremely responsive and helpful from start to finish, and the tanks themselves are excellent quality. Highly recommend Qtank for both their products and customer service.

Return customer and for good reason, You can't beat the quality, price and customer service these guys provide Will be returning in the future for the next water storage solution.

Thank you Qtank your products were as advertised ready to deliver when you said they would be, your delivery operator went beyond our expectations could not fault the service.

Due to location of where they had to put the tank into place the Q Tank team done an excellent job.

EXCELLENT service, communication and products from Q Tank. Very impressed with Yorke and the delivery driver who was very friendly and helpful. Unfortunately we couldn't get the pad concreted in time due to the weather (of course it rained prior to their delivery!!) All is well and now in place. We couldn't recommend Q Tank highly enough. Brilliant job!

Seamless from start to finish. Original comms was great, excellent level of information gathered and shared before completing purchase. The expertise didn't stop there, the delivery driver Damon was a pro, backing up a steep driveway with tanks on the back...legend. Quality of tank is awesome.

I had plenty of contact and notification of arrival time, the driver, I remember his name not sure about using it, was very helpful and professional. Thanks to all the team

Great service, prompt delivery that fit in with our availability, and had all the necessary parts, the tank was colour coded and we had communication about where we needed the overflow and ball valve located to fit in with our existing tanks and piping. Had a small issue and sent an email to have it fixed, the part was sent directly with no further questions. Definitely recommend QTank.